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EXCLUSIVE SERVICES FOR VISA SIGNATURE/INFINITE CARDS

LOUNGE SERVICE

Free access to any of the 1 200+ business lounges at airports around the world under the Visa Airport Companion program from DragonPass with premium cards from Visa:

for Visa Signature cardholders for Visa Infinite cardholders
10 free visits per year, provided that card transactions in the amount of 10 000 UAH or more have been made in the last 30+5 days before the trip (5 working days and weekends before departure are not taken into account) unlimited, provided that card transactions in the amount of 20 000 UAH or more have been made in the last 30+5 days before the trip (5 working days and the weekend before departure are not taken into account)
 

The cost of each visit that is not free under the terms of the program, as well as all guest visits, is 32 USD. Children under 4 years old can visit most business lounges free of charge.

The first use of any of the airport services does not require a turnover, no matter when it is made.

For the services to work, the payment card must be active during verification with a balance of at least 1 USD.

The amount of free visits and lounge locations are easy to find and view in the Visa Airport Companion application.

To access the DragonPass lounge, you need to register in the Visa Airport Companion application, book a visit in it and be sure to get a QR code, which the cardholder must present at the entrance to the lounge area.

How to use the offer:

  • Download the Visa Airport Companion application in App Store or Google Play Store
  • Register your Visa premium card in the application to get access to the privileges in the respective airport lounges
  • Select the lounge you want to access and click the "Login" button
  • Press the "Membership" button to receive your digital membership and QR code for access

For more information, visit visa.ua

FAST TRACK SERVICE

Fast Track is an aviation security control procedure without queues.

Fast Track International service is now available at 20 airports in Europe and Turkey! From now on, Ukrainians traveling abroad can use the service at two international airports in Poland - Wroclaw Copernicus International Airport and Warsaw Chopin International Airport.

Number of services available during the year:

for Visa Signature cardholders for Visa Infinite cardholders
10 free visits per year, provided that card transactions in the amount of 10 000 UAH or more have been made in the last 30+5 days before the trip (5 working days and weekends before departure are not taken into account) unlimited, provided that card transactions in the amount of 20 000 UAH or more have been made in the last 30+5 days before the trip (5 working days and the weekend before departure are not taken into account)
 

The first use of any of the airport services does not require a turnover, no matter when it is made.

For the services to work, the payment card must be active during verification with a balance of at least 1 USD.

How to get the service:

  • Register or be registered in the VisaConcierge.
  • Click Visa Travel in the main menu of the chatbot and then click Fast Track International.
  • Choose a country and airport.
  • Click the «Get a voucher» button.
  • Choose one of the proposed flight types: Departure, International Departure or International Arrival.
  • Provide the necessary data to receive a PDF file with a QR code for Fast Track.

The Fast Track service is available only with the presentation of a QR code, which can be generated in advance, no later than 24 hours before departure. It can only be activated on the day of departure. A QR code is generated for one person only and is valid only for the cardholder. The payment card must be active and used by the cardholder (the name on the card and on the boarding pass must match).

For more information, visit visa.ua

24/7 CONCIERGE SERVICE FROM VISA

Concierge service from Visa helps with daily tasks, organizes a vacation or holiday, orders a product or service, books tickets or a hotel, rents a car for a trip and performs any task in Ukraine or abroad.

Concierge service is free of charge for holders of Visa Signature and Visa Infinite premium cards. The customer pays only for goods and services ordered through the service.

Concierge service contacts:

  • Phone number +38 044 300 05 03
  • E-mail visa@concierge.link
  • Chatbot in Viber (VisaUkraine)
  • Chatbot in Telegram (VisaUkraine)
  • Chatbot in WhatsApp (Visa Concierge)

Visa Ukraine chatbot allows holders of Visa Signature and Visa Infinite premium cards to learn all about the benefits of their cards in one place.

By connecting a chatbot in one of the messengers, you get a virtual assistant that allows you to:

  • Contact the special offers to solve everyday issues quickly and easily.
  • Receive information about special offers for premium cards.
  • Find out the main information about the privileges for your card when traveling - free access to business lounges, expedited airport formalities with Fast Track service at the airports of Poland, Azerbaijan, Turkey, Austria, Spain and other European countries, special conditions for booking accommodation and cars, and much more.
  • Make transfers by card number.

For more information, visit visa.ua

VISA INSURANCE

Full international travel insurance is a special travel insurance service from Visa for Visa Signature / Visa Infinite premium cardholders and their family members when traveling together. The insurance is valid both in the country of residence and abroad. The service is also valid for insurance of purchases, including gifts, against damage or theft worldwide.

Insurance limit amount is:

with Visa Signature card with Visa Infinite card
up to 750 thousand USD up to 2.5 million USD
 

It is recommended to fill out an insurance certificate prior to traveling, as it may be requested at customs control.

You can fill out the policy yourself by downloading the certificate at the link in the Insurance benefits section, or contact the Visa Concierge Service for help.

The duration is 90 days per trip, but no more than 183 days per year. If the trip lasts more than 90 days, it is considered completely uninsured.

Insurance begins and ends upon departure and entry to the country of permanent residence.

For more information, visit visa.ua

BUSINESS & FAMILY LOUNGE AT KYIV CENTRAL RAILWAY STATION

Holders of Visa Signature and Visa Infinite premium cards have free access to the lounge at the Central Railway Station, where they can:

  • use high-speed Internet and charge gadgets;
  • enjoy coffee from Idealist;
  • hold a business call in the co-working area;
  • use the children's room.
 

Number of services available during the offer period:

for Visa Signature cardholders for Visa Infinite cardholders
10 free visits for the period of the offer, but no more than 1 time per week, provided that the card transactions amounting to 10 000 UAH or more in the last 35 days unlimited number of visits, but no more than 1 time per day and a maximum of 4 times per week, provided that the card transactions amounting to 20 000 UAH or more in the last 35 days
 

Children under 6 years old are admitted to the lounge with their parents/guardians free of charge. Children from 7 years old have a special tariff.

From August 10, 2024, holders of Visa Infinite premium cards, in addition to free access to the round-the-clock Business & Family Lounge, have the opportunity to use the service of free round-the-clock lunches — «Tasty lunches».

«Tasty lunches» include a drink of your choice and a dish of your choice: coffee, tea, salad, cheesecakes, main course or dessert. To use the service, you need to go to the bar and pass validation using the terminal.

To access the «Tasty lunches» service, the minimum amount of payments from 20 000 UAH for Visa Infinite cards for the last 35 days is also applicable.

For more information, visit visa.ua

UP TO -50% DISCOUNT ON BOLT TAXI TRIPS TO/FROM RAILWAY STATIONS

The offer is valid for departure or destination points - Kyiv, Dnipro, Lviv, Odesa, Ivano-Frankivsk, Uzhhorod, Poltava or Kryvyi Rih.

How to use:

  • Download/open the Bolt application.
  • Add your Visa premium card as a payment method to your Bolt wallet.
  • Order a Bolt taxi to the railway station or back.
 

The discount will be credited automatically and is provided upon registration of a Visa premium card in the Bolt wallet.

The maximum discount amount is 70 UAH. Maximum number of trips per month - 2.

For more information, visit visa.ua

TELEMEDICINE SERVICE

Free access to a package of medical services on the phone: medical and psychological support, nutritionist consultations and online lectures from experts. Regardless of the country of stay, you can get advice and assistance from Ukrainian doctors with your Visa Signature/Infinite card.

How to make an appointment?

  • Go to the VisaUkraine chatbot and register.
  • Choose "Telemedicine" in the chatbot menu.
  • Select the direction "Psychological support".
  • Specify the desired date and details of the appointment.
  • Receive an appointment.
 

For more information, visit visa.ua

More services and offers on the website Visa

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