ML/FT – means legalization (laundering) of the proceeds of crime, financing of terrorism and/or financing of the proliferation of weapons of mass destruction.
AML/CFT – means preventing and counteracting the legalization (laundering) of proceeds of crime, financing of terrorism and financing of the proliferation of weapons of mass destruction.
In order to comply with the requirements of the Law of Ukraine «On Prevention and Counteraction to Legalization (Laundering) of the Proceeds of Crime, Financing of Terrorism and Financing of the Proliferation of Weapons of Mass Destruction», PJSC «BANK VOSTOK» (hereinafter referred to as the Bank) has implemented a system for informing by the Bank's employees and third parties (anonymously or with authorization) the Chairman of the Executive Board of the Bank and/or the Bank's responsible employee for financial monitoring in the Bank (hereinafter referred to as the responsible employee) of possible violations of the requirements of the legislation or internal procedures of the Bank in the AML/CFT field.
If you become aware of such violations of the AML/CFT legislation by the Bank, individual employees of the Bank and/or actions of the Bank's customers related to ML/FT, you may report the facts you are aware of in the following ways:
- fill in the form «Notification of Violation» and send it to the e-mail aml@bankvostok.com.ua or use the electronic appeal form below;
- fill in the form «Notification of Violation» and send it to the address of the Bank's location: 49051, Dnipro city, 24 Kursantska str.;
- to make an appointment for a personal meeting with the Chairman of the Executive Board of the Bank and/or the Bank's responsible employee for financial monitoring (not for anonymous reports). Schedules of personal appointments and phone numbers for making an appointment are available here;
- make a phone call by calling the round-the-clock Contact Center: 0 800 30 70 10 (free of charge for calls within Ukraine 24/7/365) or +38 044 393 70 10 (for calls within Ukraine and abroad - at the rates of your service provider);
- fill in the form «Notification of Violation» at any branch of the Bank and submit it in the form of an official appeal to the Chairman of the Executive Board of the Bank and/or the Bank's responsible employee for financial monitoring.