Welsend Transfers

FOR PRIVATE PERSONS

Welsend Transfers

We send and pay transfers in UAH, rubles, dollars and euros. The exchange rate is reported at the time of sending the transfer and may vary during the day. Disputes between senders, recipients and participants are resolved through negotiations, as well as in a judicial proceeding in accordance with the legislation of Ukraine.

Register a regular customer card in the Bank’s branches and send transfers in UAH with a discount.

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Payment organization of Welsend system: AB «Укргазбанк».
Legal address: 1, Yerevanska Str., Kyiv City, Ukraine, 03087
Mailing address: 16-22б B. Khmelnytskoho Str., Kyiv City, Ukraine, 01030
tel. +38 044 494-46-50, 0800-309-000

Welsend Tariffs

How to send money

01

To come to Vostok Bank with a passport and say that you want to send money through Weslend.

02

Inform the bank official about the amount, currency and purpose of the transfer, the country, the full name of the recipient.

03

Pay a bank fee for the transfer.

04

Inform the recipient of the control number of the transfer.

How to receive a transfer

01

To come to Vostok Bank with a passport and say that you want to receive Weslend transfer.

02

Inform the bank official about the control number, amount, currency and purpose of the transfer and the name of the sender.

03

If everything is correct, receive your transfer free of charge.

How to resolve a dispute with Welsend

01 File a claim with the agent or subagent. Financial claims of clients (residents or non-residents) are considered by an agent or subagent	02 If necessary, provide the agent or subagent with the necessary proof.	03 Disputes between participants and/or users do not affect the transfer of funds
04 The dispute resolution period is determined by the agent or subagent according to the approved internal documents	05 Agents or subagents who receive a claim are required to meet your reasonable requirements.

How to send money

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How to receive a transfer

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